Q.
What types of skincare products do you sell?
A.
We sell a variety of skincare products, including Moisturizer, Cleanser, Face Masks,Toner, and more.
Q.
How can I place an order?
A.
To place an order on our skincare e-commerce website, simply browse our product offerings, select your desired items and add them to your cart. When you're ready, proceed to checkout, where you'll provide your shipping details and confirm your order. It's that simple!
Q.
How do I contact customer support??
A.
Absolutely, you can reach out to our customer support team for assistance or inquiries through various means. For immediate assistance, please call us at +601168759398. If you prefer to communicate in writing or have a non-urgent inquiry, you can send us an email at [email protected] Our responsive and knowledgeable staff is ready to assist you promptly, ensuring a smooth and satisfactory experience with our skincare products and services.
Q.
Do you offer warranties on your products?
A.
Our commitment to quality extends to our skincare products. While we don't provide traditional warranties, we stand by the effectiveness and reliability of our skincare line. If you encounter any issues with our products, please contact our customer service team for assistance and we'll be happy to help.
Q.
What if I receive a damaged or incorrect item?
A.
In the rare event that you receive a damaged or incorrect item, we apologize for any inconvenience caused. Please contact our customer service team immediately with details of the issue, and we will promptly arrange for a replacement or refund. Your satisfaction is our priority, and we strive to ensure that you receive the correct and undamaged products
Q.
What is your cancellation policy?
A.
If you need to cancel an order, please contact our customer support as soon as possible. Cancellation policies may vary depending on the order status and products involved.
